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DCP-B7640DWB

  • Product Name : DCP-B7640DWB
    •
  • Printer type : Laser
    •
  • Printing output : Monochrome (Black/White)
    •
  • Printer paper size : Paper Size-A4 / Legal
    •
  • Printer Features : Duplex,Print Scan Copy,Wifi,Wifi Direct Printing,ADF,Wired Network,Apple AirPrint
    •
  • Printer colour : Gray
    •
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Inquiry Product Brochure

Product Warranty Guide

  • ️ WARRANTY TERMS & CONDITIONS

Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA,  SURAT,GUJARAT.

  • Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
  • Below are the general guideline for warranty execution of different products which Media House sells.
  • 1.  Warranty Coverage

This warranty covers manufacturer defects in materials and workmanship under normal use for:

  • Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
  • Printers: Internal components (print head, logic board, power supply, etc.)

 

✅ Covered by parent company of the product:

  • Hardware malfunctions
  • Factory defects
  • Non-user-induced failures

 

❌ Not Covered by parent company of the product::

  • Physical damage (cracks, dents, broken screens)
  • Water or liquid damage
  • Electrical damage from surges, lightning, or poor wiring
  • Software corruption or malware
  • Printer cartridges, toner, ink refills, or maintenance kits
  • Damages due to misuse, unauthorized repairs, or negligence
  • 2.  Warranty Period by parent company of the product:
  • Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
  • Printers: 6 to 12 months (depending on brand)
  • Refurbished Products (if applicable): 1 to 6 months, depending on product type

Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.

  • 3.  Proof of Purchase Required

Warranty is valid only when presented with:

  • A valid invoice/receipt from MEDIA HOUSE.
  • Product with matching serial number

Warranty is non-transferable and applies only to the original purchaser.

  • 4.  Warranty Claim Process

To claim warranty:

  1. Contact our support team at  [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
  2. Bring or ship the product to our service center.
  3. Provide:
    • Original invoice
    • Brief description of the issue
    • All included accessories (power adapter, cables, etc.)
  • 5.  Repair / Replacement Policy
  • We will inspect the product and determine whether to:
    • Repair the defective part
    • Replace with an equivalent product or part
  • Issue a credit note (only in rare cases)
  • Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
  • 6. ⏱️ Service Turnaround Time by parent company of the product:
  • Average processing time: 7–14 business days
  • Delays may occur based on availability of parts or manufacturer response.
  • 7. ⚠️ Warranty Void If by parent company of the product:
  • Product is opened, altered, or repaired by unauthorized persons
  • Serial number is tampered, removed, or unreadable
  • Use of incompatible accessories or software
  • Product damage due to poor handling or transportation
  • 8.  Limitation of Liability

Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:

  • Data loss
  • Business interruptions
  • Third-party service costs

We strongly recommend regular data backups.

  • 9. ️ Authorized Warranty Support

All warranty repairs are handled in-house or through authorized service centers only.

 

 For any service-related questions, please contact:

MEDIA HOUSE,

OPP.GANDHI SMRUTI BHAWAN,

NANPURA,

  SURAT

 Mobile:(m)9824751601,9824751700

  Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
 Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]

 

Description

A4, Letter, B5 (JIS), B5 (ISO), A5, A5 (Long Edge), B6 (JIS), A6, Executive, Legal, Mexico Legal, India Legal, Folio, 16K (195x270 mm), A4 Short (270mm Paper), COM-10, DL, C5, MonarchPlain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond, Label, Envelope, Env. Thin, Env.ThickWindows 10, 11
Server 2012, Server 2012 R2, Server 2016, Server 2019, Server 202

General
Printer typeLaser
Printer functionPrint Scan Copy
Printer ram 256 MB
Printer colourGray
Printer paper sizePaper Size-A4 / Legal
Pages input in trayUp to 250 sheets of 80 gsm plain paper
Pages input in ADFUp to 50 sheets of 80 gsm plain paper
Printer duty cycleDuty Cycle - 35,000 pages a month
Printer FeaturesDuplex,Print Scan Copy,Wifi,Wifi Direct Printing,ADF,Wired Network,Apple AirPrint
Print
Printing outputMonochrome (Black/White)
Max Print Resolution (Mono)Up to 1200 x 1200 dpi
Print Speed MonoUp to 34 (A4) / Up to 36 (Letter) ppm
Connectivity Features other than USB
WirelessWEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES), WPA3-SAE (AES) *Wi-Fi Direct supports WPA2-PSK (AES) only.
BluetoothNO
FaxNO
Dimensions
Dimensions410 mm × 399 mm × 319 mm
Weight11.8 kg
Warranty
Warranty1 Year on-site warranty included
Other Features
Other featuresUSB 2.0, LAN, WiFi, WiFi Direct, AirPrint, Mopria, Mobile Connect

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